--- title: Data Privacy Policy | VWM Wellbeing description: Read VWM Wellbeing's commitment to your privacy. Our Data Privacy Policy details how we collect, use, and protect your personal data. --- [Skip to content](https://www.vwmwellbeing.co.uk/data-and-privacy-policy#main-content) [![Vicki Witherick Welleing - Meditation Energy and Healing](https://www.vwmwellbeing.co.uk/hs-fs/hubfs/vwm-wellbeing-logo-v5.png?width=2000&height=600&name=vwm-wellbeing-logo-v5.png)Homepage](https://www.vwmwellbeing.co.uk?hsLang=en) - [Home](https://www.vwmwellbeing.co.uk?hsLang=en) - [Treatments & Therapies](https://www.vwmwellbeing.co.uk/holistic-healing-wellness-treatments?hsLang=en) - [About](https://www.vwmwellbeing.co.uk/vicki-witherick-holistic-therapist?hsLang=en) - [Frequent Questions](https://www.vwmwellbeing.co.uk/holistic-therapy-frequently-asked-questions?hsLang=en) [Say hello](https://www.vwmwellbeing.co.uk/request-a-booking?hsLang=en) - [Home](https://www.vwmwellbeing.co.uk?hsLang=en) - [Treatments & Therapies](https://www.vwmwellbeing.co.uk/holistic-healing-wellness-treatments?hsLang=en) - [About](https://www.vwmwellbeing.co.uk/vicki-witherick-holistic-therapist?hsLang=en) - [Frequent Questions](https://www.vwmwellbeing.co.uk/holistic-therapy-frequently-asked-questions?hsLang=en) [Say hello](https://www.vwmwellbeing.co.uk/request-a-booking?hsLang=en) ##### Privacy policy Effective Date: 16 May 2025 1. **Introduction** Vicki Witherick Wellbeing ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Data Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 1. **Data Controller** Your personal data, when collected by Vicki Witherick Wellbeing, is under the control of Vicki Witherick Wellbeing, who is the data controller. To assist with the management and delivery of our services, we utilize the services of a partner agency, [CRM Made Simple Ltd](https://www.crmmadesimple.co.uk). In this capacity, CRM Made Simple Ltd acts as a data processor and will handle your data only as instructed by Vicki Witherick Wellbeing and in accordance with applicable data protection regulations. **Contact Details:** Email: [privacy@vwmwellbeing.co.uk](mailto:privacy@vwmwellbeing.co.uk)[mailto:vwmwellbeing@outlook.com](mailto:vwmwellbeing@outlook.com) Address 32 Norton crescent  Baldock SG7 5BE 1. **Personal Data We Collect** We may collect the following types of personal data: - Contact Information: Name, email address, phone number, postal address. - Business Information: Company name, job title, industry. - Marketing Data: Preferences for receiving marketing communications. - Website Usage Data: IP address, browser type, pages visited. - Client Data: Information you provide to us in connection with your requirements for our service. 1. **How We Use Your Personal Data** We may use your personal data for the following purposes: - Providing Services: To deliver the consulting services you have requested. - Communication: To contact you regarding your account, services, or inquiries. - Marketing: To send you marketing communications about our services (only if you have opted in). - Legal Compliance: To comply with applicable laws and regulations. - Improving Services: To analyse data to improve our services and website. 1. **Legal Basis for Processing** Our legal basis for processing your personal data will depend on the specific purpose. This may include: - Consent: For marketing communications. - Contractual Necessity: For providing consulting services. - Legal Obligation: To comply with legal requirements. - Legitimate Interests: For other purposes, such as improving our services (where your rights are not overridden). 1. **Sharing Your Personal Data** We may share your personal data with the following categories of recipients: - Data Processors: Companies that provide services to us, such as IT support, email marketing platforms, CRM systems. We will have contracts in place with these processors to ensure they protect your data. - Legal Authorities: If required by law or legal process. 1. **Data Security** We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:   - access controls, regular backups, secure transfers via SFTP only 1. **Data Retention** We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory requirements.   1. **Your Rights** You have the following rights regarding your personal data: - Access: You can request access to the personal data we hold about you. - Rectification: You can request that we correct any inaccurate or incomplete personal data.   - Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain circumstances. - Restriction of Processing: You can request that we restrict the processing of your personal data under certain circumstances.   - Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format. - Objection: You can object to the processing of your personal data under certain circumstances.   - Withdrawal of Consent: You can withdraw your consent to marketing communications at any time. You may exersize these rights using our simple [form provide here](https://eu1.hs-data-privacy.com/request/V5UTKxPLoHhLM08BCWXraQ). 1. **Complaints** If you have any concerns about our processing of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).   1. **Changes to this Privacy Policy** We may update this Privacy Policy from time to time. Any changes will be posted on this page.   1. **Contact Us** If you have any questions about this Privacy Policy, please contact us at the contact details provided above. 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